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FAQs answered

While working with customers, we’re constantly learning about their needs and managing inquiries that arise. As a result, we’ve included a list of frequently asked questions along with answers to provide additional support. If your question isn’t addressed below, get in touch with us and we’ll provide the information you need.

Eyebrow lamination

What is brow lamination?

Brow lamination is a noninvasive procedure and a semi-permanent solution for eyebrows that lack shape, do not have symmetry, where the hairs follow a different pattern or have sparse areas. With lamination, we realign the direction of the natural brow pattern in such a way as to give you the desired shape: a fuller, fluffier, and stylistic appearance with one simple appointment.

What is the process of Brow Lamination?

The first step is the perm – it slowly opens the hair follicle and expands it allowing it to be relaxed. The second step is a setting treatment that “sets” the hair into the direction that the hair has been relaxed into during the first step. The third step is a nourishing vitamin and keratin treatment that will infuse into your opened hair follicle and lock in nourishment for the brow hair. This step will need to be left on for 24 hours after your treatment, and the brows must remain dry during that time.

What do I need to do to prepare for a brow lamination appointment: 

Continue your daily skincare routine leading up to your appointment. If you use a retinol, you should discontinue use 5-7 days prior to your lift/lamination treatment & for 5 days after so that your skin does not become dry with the chemical process. We always advise this with waxing as well, in order to keep the skins integrity intact. Do not trim or tweeze your own brows prior to this service for at least 2 weeks so that you can get the best results with the fullest brow possible. 

What are the contraindications for Brow Lamination service? 

You cannot receive this service if you have had any aggressive recent facial procedures (chemical peels, microdermabrasion, micro needling and laser treatments). If you’re experiencing active acne breakouts or wounds in the brow area this service should not be done on open wounds or active breakouts. If you’re experiencing certain types of hormonal changes or thyroid conditions that cause hair loss you should avoid receiving this service. Additional contraindications would be psoriasis/eczema; recent eye surgery; alopecia; recent permanent make up (must be healed by 6 weeks); sunburn; blood thinners; pink eye; pregnant/nursing, Accutane, AHA, BHA, etc.  

How is this service suited for sensitive skin? 

You can absolutely receive a Brow Lamination treatment if you have sensitive or a reactive skin type, just let us know at the time of your service if your skin is feeling sensitive and we will look to make sure the treatment is a good option for you that day. Though we do everything in our power to ensure you do not have a bad reaction, Brow Lamination is a chemical treatment and should be viewed as such. If a reaction on your skin occurs, we ask that you reach out to us immediately and seek medical help if needed. 

Will Brow Lamination cause hair loss?

No. Brow Lamination when done properly will not cause hair loss. Your eyebrows will shed naturally in cycles regardless, it is part of the process of hair rejuvenation and healthy regrowth. Your hair sheds at certain stages and then regrows as it needs to. In order to prevent excessive shedding caused from dry hair or lack of nutrients to the follicle, daily use castor oil will help hydrate existing follicles & stimulate growth with nourishment. If your brows are properly cared for after your treatment & the service provider is well trained you should see more brow growth over time, never sudden loss of hair in large amounts or patches. Brow lamination does not cause any long-term damage to the brow hair. High quality products that we use have been custom formulated to be gentle on the hair and skin.

lashes

How long do they usually last?

A full set will last as long as your natural lash cycle, which is anywhere from 4-6 weeks, depending on the individual. We recommend getting a fill anywhere between 2 and 3 weeks.

Can I wear makeup with my lashes?

YES! We do not recommend wearing any mascara that isn’t extension safe or oil-based products, as it will shorten the life of your lash extensions.

Will lash extensions damage my natural lashes?

NO! When applied properly, with perfect isolation and weight, eyelash extensions will not harm your natural lashes. 

Our lash artist are all experienced and certified, the most important thing to them is the integrity of your natural lash. During your initial consultation they will evaluate your natural lashes to ensure you get the lashes that work best for your natural lashes so that you will never have damage or breakage!

Are allergic reactions common?

Reactions are not too common, but they do happen, and it does seem possible to gradually acquire an intolerance for the adhesive.

What should I do if I have an allergic reaction to the adhesive?

Primarily take a patch test to check for sensitivity to the adhesive. Taking a Pepcid AC with Benadryl helps reduce swelling, redness, and block for further reactions. This however is not a solve all solution, people can still have reactions.

SPRAY TANNING

Will I be orange?

Absolutely not! The solution we use contains olive or violet components to give a nice brown tan.

When should I book the spray tan?

Book the tan 2 days before your event. This allows for you to get optimum timing for your lifestyle.

What am I supposed to do while my tan is developing?

Whether you have been sprayed with a rapid or traditional tan, do not get wet, sweat, have skin on skin contact (on your own body and with others) until you rinse off. Avoid washing dishes and working out. We recommend not working out for the first 24 hours. 

I’m going away. Should I get a spray tan?

Spray Tans are perfect for vacations. Keep in mind if you’re going to be in sand and water, make sure to moisturize daily. 

DO NOT book for the day you will be traveling. This is to avoid any weird lines or marks made from sitting on planes or cars.

Will a spray tan protect me from the sun?

Spray tans have ZERO SPF protection. Please make sure you use an oil-free sunblock to protect your skin and tan!

How do pools and hot tubs affect my tan?

Water acts an exfoliant to your spray tan. When interacting with water, you want to make sure you rinse off with fresh water and moisturize daily to keep your tan looking fresh.

What products do you recommend?

We recommend clean products that are spray tan safe. Stay away from oils that may break down your tan. 

Body Wash:

Dr. Bonner’s

Glo Bar Soap (tan safe)

Native Body Wash

Shea Moisture

Lotion:

Hempz

Aveeno

Exfoliation:

Exfoliation Gloves

Body Scrubs (avoid sugar scrubs)

Exfoliation Mitts

SPF: 

Supergoop

Sunbum

Coola

(no aerosol, only lotion based)

How do I take off old tan?

Spray tans are essentially a stain on the skin, and our skin sheds every 21 days. Too speed up this process, exfoliate to remove those dead skin cells. This will help any lingering tan come off. This is a gradual process, so give yourself multiple days to get the old tan off. You can use exfoliation mitts, scrubs, warm baths, jump in a pool or hot tub. Any old tan still on will show on your new spray tan.

Are there any precautions to take when breast feeding or nursing?

Please consult with your doctor prior to booking! Wear nipple covers or a bra while you are getting sprayed. Keep in mind no skin-to-skin contact, so pump or nurse closest to your appointment. Prep bottles ahead of time to avoid latching during development. The tan will transfer on the to the baby if feeding before you rinse. Please wait until rinse to feed.

TEETH WHITENING

What causes teeth to get stained?

The shade of your tooth enamel may be the result of:

  • Eating habits – strongly pigmented foods such as blackberries or blueberries will stain the teeth
  • Drinking habits – strongly pigmented drinks such as colas, black tea, coffee, or red wine also stain the teeth
  • Smoking habits – nicotine causes yellow staining
  • Drugs and chemicals – some will discolor the teeth; if tetracycline is given during childhood, it will embed stains as the teeth develop. This type of staining is deep and harder to remove.
  • Genetic factors – we each have an inborn tooth enamel shade
  • Other factors that can discolor teeth include gum disease, tooth infection, medications, and trauma to the tooth. This type of darkening or discoloration does not respond to topical tooth whitening solutions. When the cause of your tooth discoloration is one of these factors, we recommend options such as teeth whitening with porcelain veneers or dental crowns to cover the tooth and improve its appearance.

What is the process of getting your teeth whitened?

Before the whitening treatment begins, your lips and gums are protected with a special gel. Next, the surfaces of your teeth are painted with a whitening agent. This agent is activated with a LED light. After about 30 minutes, the whitening agent is removed, and then reapplied for one more treatment. Each whitening session takes about one hour and can lighten your teeth as much as seven to 9 shades in a single session.

How can I maintain white teeth?

After you undergo teeth whitening, it’s important to take steps to maintain your results for as long as possible. Your bright new smile won’t last forever, especially if you return to the habits that caused your teeth to darken in the first place. However, with a little care and attention, you can enjoy your pearly white smile for years to come. Please see aftercare instructions.

How can I prevent teeth discoloration after teeth whitening?

In addition to not smoking, you can prevent premature stains by limiting your intake of certain foods and beverages. Sugary snacks and drinks, especially those that are dark in color, will inevitably stain your teeth. By minimizing the amount of stain-causing foods you consume, you can help preserve your smile’s whiteness. One easy way to limit the staining effect of dark beverages is to drink them through a straw. This will reduce your front teeth’s exposure to the substance, keeping your smile line white and attractive.

Do teeth whitening agents alter the color of previous dental work?

No. Dental porcelain and bonding are not affected by teeth whitening agents, and neither are gold alloys or dental amalgam. If you are planning any dental work such as porcelain veneers or tooth-colored fillings, you should have the teeth whitening done first so that your dentist can match the restoration material to your new teeth color. Whitening will not work on caps, veneers, crowns or fillings. It also won’t be effective if your tooth discoloration is caused by medications or a tooth injury.

Is teeth whitening achievable if you have sensitive teeth?

Yes. Please inform us if your teeth are particularly sensitive. We can prescribe you treatments to desensitize your teeth before the procedure. 

You may experience some mild sensitivity to teeth and gums, which normally subsides a day after treatment.

Is your solution safe to use?

Yes. We use a safe percentage of Carbamide Peroxide. Furthermore, no adverse effects will result from ingesting the peroxide gel. It will simply pass through your system without causing any damage.

Could the whitening agent damage my teeth or gums?

There are no recorded instances of irreversible or structural damage caused by any teeth whitening methods. You may experience temporary tooth sensitivity, but that is not damaging to the tooth. Teeth whitening doesn’t damage your tooth enamel. The main portion of the tooth, the dentin, is the portion of the tooth that’s responsible for your teeth’s color. 

Whitening your teeth will not cause any permanent damage to your gums; however temporary gum irritation is among the risk factors of using professional teeth whitening. Soft tissue or gum irritation caused by teeth whitening gel is considered a chemical burn, very comparable to a sunburn.

How quickly are teeth whitening results visible?

You will see immediate results from your in-office teeth whitening. Each client’s results vary.

MOBILE SERVICES

How does mobile spray tan WORK?

We come to you and spray you at the location! 

We have different solutions to choose from to achieve your desired glow goals based on your completion. 

We will send you a message when we are on our way to you shortly before your desired booking time. 

We just ask if you can place us in a well-lit area that is near an outlet. 

Our tent is 7 ft with a base of 4×4 ft.

The tan is chilly, so you may want to warm up your home prior to our arrival.

The service takes 15-20 minutes, and you’ll see results instantly. 

Our machine does make a slight vacuum sound.

How does mobile teeth whitening work?

We will send you a message when we are on our way to you shortly before your desired booking time. 

We just ask if you can place us in a well-lit area that is near an outlet and comfy chair. 

The service takes 90 mins.

How far do you travel?

We travel ONLY IN PHILADELPHIA.

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